POLICY PRIVACITY
Last Update: 25 Nov of 2024
At INVERSIONES HOLOS S.A. we are committed to protecting the privacy and security of the personal information of our clients and collaborators. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with the laws of the Republic of Chile, including Law N°19.628 on Privacy Protection, Law N°17.336 on Intellectual Property, and information security standards, particularly the ISO/IEC 27001:2022 standard.
- Data Controller
INVERSIONES HOLOS S.A., located at Avda. Angamos 0497, office 301, Antofagasta, is the entity responsible for processing personal data provided through our website (https://holos-consulting.com/) and in the context of the services we offer: Consulting, Outsourcing, and Training.
- Information We Collect
Holos collects and processes personal data in various ways as part of its operations and internal management. The types of information we may collect include:
- Personal and Service Information: Names, email addresses, identification numbers, job titles, contact information, work history, performance data, and other details provided by clients or Holos employees.
- Financial Information: Payment details, bank account information, or other financial data necessary to execute contracts and services.
- Internal Data: In Human Resources and Administration, we process employee data for payroll administration, benefits, attendance control, and other administrative purposes.
This information is collected from various sources, including directly from the individual, online forms, our clients, or during the provision of consulting, outsourcing, and training services.
- Purposes of Data Processing
Holos processes collected data for different purposes depending on the relationship or interaction with us. The main purposes are:
- Service Delivery: We process data from clients, suppliers, and third parties to provide consulting, outsourcing, and training services. This includes preparing reports requested by clients during the project.
- Internal Control: In managing human resources and administrative areas, we use employee data for organizational purposes, such as managing employment contracts, benefits, social security, occupational health, and access and attendance control.
- Communication and Response: Data provided through our website, including the contact form, is used to respond to inquiries and requests for information.
- Legal and Regulatory Compliance: We process information in compliance with current legislation, including Law 19.628 on Privacy Protection, to meet legal, contractual, and regulatory obligations.
- Legal Basis for Data Processing
Holos processes collected data based on the following legal grounds:
- Consent of the Data Subject: Data collected through contact forms on our website or when explicit user consent is required is processed based on this consent.
- Performance of a Contract: Data processed in the context of consulting, outsourcing, and training services is necessary to fulfill contractual obligations with the client.
- Legal Obligations: We use personal data when required to comply with legal or regulatory obligations, such as labor, tax, occupational health, or data protection laws (Law 19.628).
- Legitimate Interests: In certain cases, we process data to protect our legitimate interests or those of third parties, provided this does not infringe on the rights and freedoms of data subjects. Examples include improving our services, protecting resources and systems, or preventing fraud.
- Rights of Data Subjects
In accordance with Law 19.628, data subjects have the following rights:
- Access to Personal Data: Request information about the data we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Deletion: Request the removal of personal data unless retention is legally or contractually required
- Objection: Object to the processing of your data under certain circumstances.
To exercise any of these rights, please contact us via email at contacto@holosglobal.com or through the contact form on our website.
- Security Measures
Holos implements necessary technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or improper disclosure. These measures include:
- Device Encryption: Employee laptops are encrypted to prevent unauthorized access.
- Google Workspace: We use secure tools from Google Workspace that comply with high data protection standards.
- Access Controls: Strong access control policies ensure that only authorized users access personal information.
- ISO/IEC 27001:2022 Compliance: We adhere to best practices for information security management based on the principles of ISO/IEC 27001:2022.
- Data Transfers to Third Parties
Holos will not share, sell, or transfer your personal information to third parties outside the scope of our services unless necessary to comply with legal or contractual obligations or with your explicit consent.
In the context of outsourcing services, the personal data of our clients’ employees is processed solely for the agreed purposes and is not transferred to third parties without prior authorization.
- Intellectual Property
All content on our website, including text, graphics, logos, icons, images, and software, is the property of Holos or third parties who have granted licenses for its use. This content is protected by Law 17.336 on Intellectual Property, and any unauthorized use without written consent from Holos is strictly prohibited
- Changes to the Privacy Policy
Holos reserves the right to modify this Privacy Policy at any time. Changes will be published on this page with an updated date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
- Contact
For questions or concerns regarding our Privacy Policy or the processing of personal data, you can contact us at:
- Email: contacto@holosglobal.com
- Phone: +56 9 9755 5999
- Address: Avda. Angamos 0497, Office 301, 3rd Floor, Antofagasta – Chile.