These days, with a more and more demanding, transparent and unpredictable environment, and with determinants such as higher competition as well as an empowered and informed public, developing the capacity of generating more and better services and products is a challenge for any type of organization.
To respond to these challenges, we offer holistic-approach services that improve the processes of planning, operation, monitoring and assessment of the different areas of management, focused on optimizing the results and the impact of the organization on its environment.
Process redesign and optimization
Definition of management excellence models
Design or selection of technological tools
Management of relationships in the environment
We aim at improving and maintaining an ideal organizational culture, encouraging labor performance in safe environments, particularly in cases of tasks exposed to environmental risks.
In order to achieve this, we offer IT tools and services that not only measure the organizational safety, but also favor the development and improvement of labor risk management and contribute to the encouragement of behavior in accordance with care about people and their environment.
For us, innovation is the procedure consisting on transforming knowledge into new, different, higher value, attractive for clients and users of public or private organizations.
However, we know that the path is risky and that it often offers uncertain rewards. This is the reason why our job is focused on generating and materializing the innovation strategy that, together with collaborative work from all the people involved, can respond to each organization’s specific challenges.
LEARNING BY DOING
Our training program, based on the learning by doing concept, allows us to promote flexibility and take advantage of the available and latent creativity of the organization, to develop progressive innovation.
WE PROMOTE YOUR IDEAS
We start with a “thermometer” that demonstrates us how to apply the innovation practice. Next, the successful results are capitalized, based on good practices implemented by the organization. Finally, due to the trust generated in the creative process, the innovation ecosystem is consolidated.
With the purpose of facilitating the implementation of changes that are attainable and sustainable in time, we offer change management services that improve the probabilities of achieving the expected results. Below are some of them:
2. Design and implementation of strategies of communication and awareness of internal and external public.
3. Design and implementation of training processes.
4. Follow up of people and monitoring in the transition from their current operation scheme to the one they want to achieve.
As a result of our clients’ requests to get support in the implementation of our improvement suggestions, we have incorporated the service of organizational transformation process implementation.
This service includes the implementation of new organizational structures, changes in the work processes, and implementation of information and IT tools, among others.
It is important to highlight that, by accepting this service, we take responsibility for achieving the expected results, previously agreed with the client.
The supply manager of a large mining company faced a problem as regards the payment to his SME (small and medium-sized enterprise) suppliers on time.
The HSE manager of a large mining company found out that neither his own employees nor the contractors’ employees clearly understood how to use the existent management system.
A large mining company delegated the service contract execution management to its employees, mainly trusting on their abilities and experience in the subject matter.